Services
Website Design
Website development requires a combination of technical know-how and artistic ability to create attractive front-end experiences with secure and robust back-end solutions. As a leading web design and development company, Lunasa delivers elegant and scalable solutions for a wide range of website types, all tailored to meet the unique needs of your company.
Software Selection & Implementation
Whether you are planning to replace your existing accounting system, looking to implement a new customer relationship management system, or searching for the perfect membership management application we can help you through all phases of the selection and implementation process.
IT support
Today’s small and medium sized businesses often find it challenging to hire and retain in-house IT support staff. Lunasa can free you from this burden by providing a variety of IT support services tailored to your needs. Support services we provide include PC setup & configuration, e-mail & website hosting, cloud storage setup & configuration, and staff training.
Social Media Marketing
Lunasa can help you identify the social media platforms and tools best suited to your particular business and then work with you to leverage these platforms and tools to boost sales by increasing brand awareness, building relationships, and driving more traffic to your website and other sales outlets.
Point of Sale Systems Implementation
Whether you sell retail goods, run a restaurant, book appointments, or just need a versatile point of sale system for whatever comes next, we can help you identify and implement a system that will best support you and your unique business needs.
IT Security Auditing & Cyber-attack Mitigation
Today’s complex IT security environment can be a difficult one to navigate. Cyber-attacks are an increasing threat to businesses, and the year-over-year increase in the amount of data that must be protected shows no sign of slowing down. Lunasa can help you identify and mitigate these threats.
Our Approach
Our goal is to empower our clients by providing them with IT solutions and training that match their needs and capabilities.
UNDERSTAND
Before committing to a project we first seek to understand the client’s requirements and their own capabilities. It is only by having this knowledge that we can we be confident that the solutions we propose will be a fit. A complex solution may not work if the client is not in a position to commit the resources necessary to deal with the complexity. In situations like this a simpler solution must be identified to ensure success.
IMPLEMENT
Once we have a clear understanding of the scope of the project and have documented the requirements we work closely with the client to develop a detailed implementation plan. Having clear and open lines of communication between all stakeholders is critical during the implementation phase. We meet frequently with these stakeholders to ensure the project stays on track and continues to meet the requirements as defined. If and when issues arise we work with the client to address them immediately.
EMPOWER
Both during and after the implementation phase we work with the client to ensure that all stakeholders (owners, employees, customers, and others as appropriate) have the right tools, training, and support to fully utilize the solution as implemented. This approach empowers stakeholders and greatly increases the likelihood of a successful long term outcome.